
Yes. When you book, name the doctor you would like to see — on the contact form, by WhatsApp or by phone. Each specialty page lists that department’s physicians. If your preferred doctor is not available, the team will offer the next available colleague in the same specialty.
Yes. You are welcome to book a second opinion consultation with our specialists. Whether it is cardiology, pediatrics, fertility or ENT, our multidisciplinary team can review your file and discuss options with you.
We offer flexible payment options. You can pay in cash or with commonly accepted debit and credit cards. Insurance may be possible depending on your treatment; contact the clinic to confirm accepted cards and coverage.
If you have a medical emergency after hours, go immediately to the nearest hospital emergency department or call local emergency services. For urgent but non-life-threatening concerns, reach Vasco Wellness by WhatsApp or phone so we can help guide you to appropriate care.
To request your medical records, contact Vasco Wellness by WhatsApp or phone. The team will explain the steps, including any identification or forms required, and release your file securely.
We are not a 24-hour walk-in emergency room. Vasco Wellness provides emergency support in several departments, including Emergency & Critical Care in Cardiology and Pediatric Emergency Care, and same-day appointments are available in Pediatrics. For urgent but non-life-threatening needs, contact us by WhatsApp or phone so we can direct you to the right department. Life-threatening emergencies should go immediately to a hospital emergency department.
To refill a prescription, contact the physician who issued it — by WhatsApp, phone or the contact form — and give the medication name or a copy of the original prescription. A follow-up visit may be needed before the prescription can be renewed. Controlled medicines are dispensed according to Moroccan regulations.